Terms of Use

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Sawdesi (“we,” “us,” or “our”), concerning your access to and use of our website and services.

By accessing or using our website, placing an order, or communicating with us, you confirm that you have read, understood, and agreed to be bound by all of these Terms of Use. **If you do not agree with all of these terms, you are expressly prohibited from using our site and must discontinue use immediately.**

2. Account & Eligibility

To make a purchase or access certain components of our online store, you may be required to register a customer account. By creating an account, you agree to:

• Provide accurate, current, and complete details during registration.
• Maintain the security and confidentiality of your password and login credentials.
• Promptly update your information (such as delivery address or email) to keep it accurate.
• Take full responsibility for all activities that occur under your account profile.

We reserve the absolute right to refuse service, terminate accounts, or cancel orders at our sole discretion if we detect any suspicious, fraudulent, or unauthorized activity.

3. Product Formulation & Natural Variations

Sawdesi manufactures premium, 100% natural herbal skincare, specifically our Sawdesi Herbal Tan Removal Soap. Our formulations feature:

Batch Variations: Because our soaps are handmade in traditional batches using raw botanical powders and natural oils, minor variations in color, size, weight, aroma, and texture may occur from batch to batch. These natural variations do not represent a product defect and do not affect the therapeutic efficacy of the soap.

4. Safe Usage Guidelines & Disclaimer

For safe and optimal results, customers must adhere to the official application instructions:

5. Billing, Pricing & Payments

All prices listed on our website are shown in Indian Rupees (INR) and are inclusive of GST unless otherwise specified.

• Price Adjustments: We reserve the right to modify our pricing structure, run promotional discount campaigns, or discontinue soap bundles without advance notification.
• Secure Processing: Payments are processed via PCI-compliant external gateways. If a payment transaction fails but money is debited from your account, it is typically held by your banking network and refunded within 5-7 business days.
• Fraud Prevention: We monitor transactions for risk flags and reserve the right to cancel orders that appear fraudulent or run counter to wholesale terms.

6. Intellectual Property Rights

Unless otherwise declared, the website code, layout structure, graphics, designs, logos, product names (including "Sawdesi" and "SAWDESI"), text descriptions, and ingredient media are our proprietary property and protected by copyright and trademark laws in India and internationally.

You are granted a limited license to access the site for personal, non-commercial shopping use. Any duplication, redistribution, scraping, or commercial exploitation of our content without express written consent from Sawdesi is strictly prohibited.

7. Limitation of Liability

In no event shall Sawdesi, its founders, directors, employees, or suppliers be liable for any direct, indirect, incidental, or consequential damages resulting from:

• Your use of, or inability to use, our online store.
• Any adverse skin reactions or allergy flare-ups resulting from failure to execute a patch test.
• Unauthorized access to or alteration of your customer data transmissions.

Our maximum cumulative liability to you for any dispute arising out of or related to product purchases shall not exceed the actual purchase price paid by you for the specific item in question.

8. Governing Law & Jurisdiction

These Terms of Use and your relationship with us shall be governed by and construed in accordance with the laws of India.

Any legal dispute, action, or litigation arising out of these terms or our products shall be subject to the exclusive jurisdiction of the state and federal courts located in Faridabad, Haryana, India.

9. Contact Information

For questions, legal notices, or feedback regarding these Terms of Use, please reach out to us at: